Broken down on the road? Don’t panic!

Breaking down on the road is always an unsettling situation. Here are a few tips to help you react appropriately if you break down:

  • On a road with very little traffic. Pull over to the right side of the road as far as possible and ensure you’re visible to other drivers. Activate your hazard lights, use a flare if it’s dark and open the hood of your car to indicate you need help. This is especially important if you don’t have a cell phone. As soon as you can, call a roadside assistance service.

  • On a busy road, bridge or tunnel. Pull over to the right side of the road, activate your hazard lights and stay inside your vehicle while wearing your seatbelt. Call the police to come and secure the scene. Then, contact a tow truck. Don’t have a phone? Is your mobile phone battery dead? Get the attention of a passer-by. If someone invites you in their car to make a phone call, refuse politely.

  • During winter. Waiting for help in winter can take a long time! Keep your jacket on, get out your emergency kit and cover up with a blanket. Drink water and eat snacks to maintain your energy. If you have passengers, like children, snuggle up together and play games.

Good to know

When contacting roadside assistance by phone, you’ll need to provide detailed information such as your name, vehicle’s model, registration number and the location of where you’ve broken down. To help the roadside assistance team find you as quickly as possible, take note of landmarks such as streets, intersections and exit names and numbers. Keep in mind that GPS navigation systems aren’t always completely accurate.

At M 360 Mechanic, your safety is important to us. To avoid being stuck on the road, have your vehicle inspected regularly by one of our experts.

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